While Topsail Realty has spent a lot of time improving a streamlined website, tools for our guests, and ease of completion of documentation and payment, in addition to those important items, we are always hard at work with the development of distinctive ideas and methodologies for providing additional and advantageous options to our Topsail Island vacation rental owners.
We are excited to have been provided with the opportunity to deliver to you a new, improved, and easy to navigate OwnerWeb Portal!
At a glance, you’ll be able to see:
- The year overview calendar including reservation types including owner blocks, owner guest blocks, confirmed reservations (paid), and pending reservations (not yet paid). This allows you to see the current year and up to 2 years in history. 2016 data is not in our current software so 2017 forward is the date range of data available for us, even via our current Owner Portal.
- Guest Details including guest name, reservation number, arrival and departure dates, number of days of stay, the reservation type, and the gross owner rate for that stay, and we also hope to add information to indicate if the guest is planning to bring dogs for those dog-friendly homes!
- Booking Totals gross owner income and dates booked data
At the click of a button, you’ll be able to view:
- Current and past news information we post for our owners
- Statement Information – both Monthly and Year to Date
- Inventory Data – you can add and change information for purchased appliances and similar items with purchase dates, warranty information, serial # information, and any notes for our collective records
- Past Agreement and Addendum PDF files stored in your owner account for ease of reference
- Any current Agreement or Addendum data for completion can be completed and submitted directly through the OwnerWeb Portal!
- Property Specific Documents including your preferred vendor information and related items for Property Services
Automated functionality within this new OwnerWeb will allow us to send the following to notify you of changes to your home’s availability:
- Reservation Confirmation Notification Emails when reservations confirm
- Reservation Cancellation Notification Emails when reservations cancel
We are eager to announce this forthcoming update! We’ll be getting in touch with you once we are ready to roll this out and you’ll be able to see that the information available to you once you log in is valid, helpful, and not to mention easy to find and utilize!
Jennifer Lewis, Rental Operations Manager