Cancellations, How Do They Work?

As we all know, sometimes life happens and our plans don’t pan out quite the way we were hoping or expecting them to.  This often happens in the vacation rental business – jobs are lost, accidents happen, blizzards come through that keep kids out of school for weeks in the winter that they’ve got to make up at the end of the school year.  When issues like this arise, they can, unfortunately, impact travel plans for many families.  As we have had several occurrences of this nature in the last few months, I thought that it would be helpful to address what happens on the owner’s side of a cancellation.

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Coming Soon, New Owner Portal Dashboard!

While Topsail Realty has spent a lot of time improving a streamlined website, tools for our guests, and ease of completion of documentation and payment, in addition to those important items, we are always hard at work with the development of distinctive ideas and methodologies for providing additional and advantageous options to our Topsail Island vacation rental owners.

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TRV Storm Season Action Plans – What to Know

Atlantic hurricane season officially began June 1st and is ongoing until November 30th.  We would like to remind our owners that we recommend using the National Hurricane Center’s website www.nhc.noaa.gov for storm preparation information and for up-to-date bulletins.  Please take the time now to become familiar with www.nhc.noaa.gov; www.penderem.com the Pender County emergency management website; https://www.ntbnc.org/ for North Topsail Beach; http://surfcity.govoffice.com for Surf City; and www.topsailbeach.org for Topsail Beach.  These websites offer valuable information regarding hurricanes and re-entry procedures which you as an owner should be familiar with.

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Linens and Towels, A New Frontier!

The Property Services department is excited to announce some new changes that are occurring this summer. We have recently expanded our warehouse/housekeeping facilities to include a commercial laundry! Here, our housekeepers will be able to take care of all the sheets and towels in-house. In previous years, the linens were out-sourced to another company. The new laundry facility includes three heavy duty washing machines, six heavy duty dryers, a large folding table and a wrapping machine.

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Storms and Rental Income – What Happens?

With hurricane season officially underway, I thought it best to expand on what was mentioned previously in the newsletter, and remind owners of the policies of Topsail Realty regarding cancellations, closures, and evacuations in the event of a major storm.

In the event of an impending storm, there are three possibilities of what can happen with a booked reservation at your property – the guest may cancel versus risk getting stuck in inclement weather, you may choose to shutter your house in preparation for the storm, or there may be a mandatory evacuation of the island.  The only option listed above that would guarantee a refund of owner proceeds to the guest is if you decide to shutter your house before a mandatory evacuation is ordered.

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Topsail Realty Vacations to Take Over Operations of the Historic Loggerhead Inn in Surf City, NC

Surf City, North Carolina – Carolina Retreats, a specialty lodging and vacation rental management company, has taken over management and operations of the historic Loggerhead Inn, a boutique 36-room ocean view motel, located in downtown Surf City on Topsail Island, North Carolina, from Loggerhead Holdings LLC. The inn will be managed through Carolina Retreat’s affiliate, Topsail Realty Vacations. Mike Harrington, Carolina Retreats CEO, made the announcement.

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Swing Bridge Foundation Submits Alternative Plan for Surf City Bridge

April 1, 2017: Surf City, NC:  In an earlier surprise announcement today, local Real Estate company Lewis Realty announced they were planning to buy the Surf City Swing Bridge, effective 2018. In response to this announcement, that has been on the table since beginning of 2015, Topsail Realty Vacations President and Owner, Mike Harrington, said “We are excited that the Swing Bridge will be protected moving forward. It’s an iconic piece of Topsail Island history and we feel it would be a shame for it to completely go away”.

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4 Ways To Maximize your Beach Time on Topsail Island

Topsail Island Vacation Planning

You’ve booked that perfect Topsail Island Vacation Rental with Topsail Realty after weeks of planning.  Now what?

For first time and even returning guests, we get questions all the time about things to do, where to get groceries, and which are the best restaurants on Topsail Island.  While our local team is very knowledgeable about all things Topsail, we felt there was a need to have a more hands-on approach to a more holistic vacation planning experience.

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